Common questions - Scheduling

Do you handle appointments booked across time zones?
How to manage appointments across distinct time zones You can allow your customers to choose their time zone when booking an appointment online.  This...
Fri, 21 Jun, 2019 at 8:32 PM
My scheduling widget is displaying an "unavailable" message
There can be 2 reasons why your widget is showing an "unavailable" message: - Your account has been disabled (trial ended, or you'v...
Tue, 7 May, 2019 at 8:31 AM
I just created a service, but I do not see it in the widget.
Widgets are linked with the staff of your company.  If you don't see your widget or if it is not working properly, you probably didn't a...
Thu, 14 Sep, 2017 at 12:33 AM
I have multiple locations, how would this work with your product?
How to create multiple locations or addresses for online scheduling To create a new location, go to Installation > Install Online Scheduling Section...
Fri, 21 Jun, 2019 at 8:26 PM
What languages does Agendize support ?
Currently, the Agendize platform is available in the following languages : English, Spanish, French, German, Japanese, Portuguese, Danish and Dutch.  ...
Mon, 22 Aug, 2016 at 3:53 PM
How can I change the address to which notifications are sent?
 From the Scheduling section of your Dashboard, click on Settings > Notifications. From "Modify your customers' booking experience" clic...
Tue, 7 May, 2019 at 8:31 AM
Can I edit messages and reminders sent out to clients?
Can I edit messages and reminders sent out to clients? The Agendize platform allows you to customize the emails and text messages sent to your customers, s...
Thu, 11 Jul, 2019 at 9:25 PM
Do you have a mobile app / mobile version of the platform?
You can access the Agendize platform from your mobile device by navigating to the following URL : https://app.agendize.com/ Our iOS app: Agendize iOS Ap...
Wed, 22 May, 2019 at 9:48 AM
How can I edit the thank you message showed to clients after they completed their booking?
You can edit the "Thank you message" that is displayed when your clients complete the booking process by navigating to the Dashboard, clicking Set...
Fri, 20 Oct, 2017 at 1:43 AM
Can I review an appointment before booking is final?
Yes it is possible to have the appointment reviewed, by the manager or the staff member performing the service, before it is confirmed. You will find this f...
Fri, 15 Sep, 2017 at 7:56 PM