Common Questions

My account is locked
Your account will be locked after five unsuccessful login attempts. For security purposes, it will remain locked for 2 hours. If you need to access you...
Thu, 14 Sep, 2017 at 12:31 AM
What Languages Does Agendize Support ?
Currently, the Agendize platform is only available in the following languages : English, Spanish, French, Italian, German, Japanese, Portuguese, Danish, ...
Thu, 14 Sep, 2017 at 12:27 AM
Is My Data Secure on Agendize ?
For more information about our Data Collection Privacy please quick here.
Wed, 17 Aug, 2016 at 8:32 PM
How do I cancel my subscription?
If you're in trial period, your account will automatically be deactivated at the end of the 30 day period.  If you subscribed to a plan via Paypal, lo...
Thu, 14 Sep, 2017 at 12:33 AM
What can I do with your APIs?
With Agendize APIs, you have full control of the dialog box. This flexible method provides more synergy between Agendize interaction tools and your Websit...
Mon, 29 Sep, 2014 at 7:46 PM
I do not receive emails / my staff does not receive emails
Check your spam. If the emails are not there, go to Settings - Notifications, at the bottom you will find the "Company contact" section. Make sur...
Thu, 14 Sep, 2017 at 12:34 AM
Are your web applications compatible with mobile?
  Yes! Agendize offers mobile-dedicated versions of its solutions, such as online appointment scheduling, that enable business users to accept appointments...
Tue, 7 May, 2019 at 8:28 AM
Synchronize an external calendar with ICS ou iCal (except Google Calendar and Microsoft Office 365/Live)
Synchronize an external calendar with ICS ou iCal (apart from Google Calendar and Microsoft Office 365/Live) A connector is available to synchronize with a...
Wed, 21 Aug, 2019 at 4:08 PM
Which browsers to use Interaction tools?
We support the following browsers: Chrome Firefox Safari Edge In order to provide best security and application performance, we only guarantee to sup...
Tue, 3 Dec, 2019 at 4:09 PM
How to attach an ICS file in email notifications ?
In email notifications, can be attached an ICS file with appointments informations. Your clients can add appointments to their calendar by importing this fi...
Fri, 31 May, 2019 at 3:07 PM