QMS | Widget installation & configuration

Modified on Tue, 03 Aug 2021 at 06:03 PM

How to install and configure the Queue Management System?

The Installation section of your console provides all settings available for each queue of your account:


Among these settings you can find:

  • You choose the scheduling location/company to associate to this queue, so that related staff members can access the queue dashboard ;
  • A SMS notification can be sent to the next customer in line, if (s)he is waiting for more than 10 minutes ;
  • Tags can be defined so that a staff can pick one or more tags to the served client ;
  • A custom form can be mapped to the QMS registration form ;
  • Custom CSS can be configured to adapt the look&feel of the QMS widgets to your brand.


Once you click on Publish, you can access all URL:

  • Customers interface: URL for the registration widget, briefly displaying a confirmation to the client with full name ;
  • Anonymous customers interface: URL for the registration widget, briefly displaying a confirmation to the client with initials ;
  • Anonymous customers interface: URL for the display widget, displaying firstnames of waiting clients ;
  • Public interface: URL for the display widget, displaying full names of waiting clients.

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