Ask for user reviews on Google My Business after each appointment
Edit the customer feedback template
First, open the list of email templates and locate the one for User review emails:
Edit the link of the action button in the email template:
Copy the URL https://search.google.com/local/writereview?placeid= and paste it the input field:
Get the review link to your GMB pageĀ
Open a second tab or browser window and go to the following Google page:
https://developers.google.com/places/place-id
Search for you business, and select it in the list:
Copy the Place ID provided on the map:
Paste this ID at the end of entered URL as button, and save your template:
Enable user feedback in notifications
Enable Customer Feedback in Settings > Notifications: